FAQ ( Frequently Asked Questions )

Frequently Asked Questions

Find answers to common questions about our products and services

Simply browse our collection of traditional snacks, add your favorites to the cart, and proceed to checkout. We accept multiple payment methods for your convenience.

We offer standard and express shipping across India. Orders are typically processed within 1-2 business days and delivered within 5-7 business days depending on your location.

Our traditional snacks are made fresh and have a shelf life of 30-45 days when stored in an airtight container in a cool, dry place. Each product includes a best-before date on the packaging.

As our snacks are freshly prepared food items, returns or exchanges are not accepted. However, if you receive a damaged or incorrect product, please contact Niara Snax within 24 hours of delivery and we’ll be happy to assist you.

We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund.

Absolutely! Our traditional snacks are made with natural ingredients and are enjoyed by people of all ages. However, please check individual product descriptions for any specific allergen information.