Refund policy

RETURN & REFUND POLICY

Last updated: 28/01/2026

At Niara Snax, we aim to deliver fresh and authentic traditional Odia snacks with care. Due to the nature of our products, please read this policy carefully.

1. No Returns on Food Products

As we deal in perishable food items, returns or exchanges are not accepted once the order has been delivered.

This policy helps us maintain hygiene, freshness, and quality standards.

2. Damaged or Incorrect Orders

  • Product received is damaged
  • Incorrect item delivered
  • Package appears tampered or leaked

3. Reporting an Issue

Contact us within 24 hours of delivery with:

  • Order ID
  • Photos or video of product & packaging
  • Issue description

4. Refund Timeline

  • Original payment method
  • 5–7 business days

5. Contact Us

Niara Snax
Email: niarasnax@gmail.com
Mobile: +91 8280877413